RESUME
Core Skills and Tools:
I have experience with this Software and Tools. Those that I am unaware of are willing to learn.
Summary
I am competent in prioritizing, organizing, and working independently with minimal supervision.
With over 20 years of combined corporate and freelance experience, I have developed strong skills in finance, administration, and customer service.
Work
History
King of Pops- Accounting Assistant | Customer Service
Specialist- Remote
Atlanta, USA | August 2021- August 2025
●Managed accounts receivable and overdue payment follow-ups,
reducing late payments by 20%.
● Submitted invoices accurately to the GoPuff Oracle Accounting Portal,
ensuring timely billing cycles.
● Performed bulk reconciliations for Whole Foods Market, The Fresh
Market & bulk deposit accurately matching thousands of high-volume
transactions.
● Resolved discrepancies quickly, improving reconciliation accuracy by
15%.
● Handled customer inquiries via HubSpot and Gmail, maintaining a
95%+ response satisfaction rating.
Off Ball Services- Virtual Assistant- Remote
Wyoming, USA | March 2019- July 2021
● Oversaw email and LinkedIn inboxes, drafted responses, and
maintained client communication.
Managed scheduling via Calendly, streamlining meeting coordination
for executives.
Handled Salesforce CRM tasks: imported CSVs, created mappings, and
maintained clean data records & ad hoc tasks.
ALTRON, a.s. – Office Admin / Finance Officer (Corporate Career)
Dubai, UAE | Apr 2015 – Jul 2018
● Reconciled general ledgers and subsidiary accounts, ensuring 100%
accuracy across 3 entities. (Dubai, Abu Dhabi & Oman)
● Administered payroll, expenses, and vendor payments via CitiDirect
online banking.
● Managed bank reconciliations, credit cards, and petty cash while
reducing reporting delays by 25%.
● Directed administrative functions including supplier negotiations,
logistics, and HR support.
Other Roles (Corporate Careers)
● Office Administrator / HR Executive, Recro-Net Group (2011-2015,
Dubai, UAE)
● Secretary, Tamara Trading (2010–2011, Dubai, UAE)
● Customer Service Representative, I-tel Marketing / Citibank N.A.
(2006–2010, Manila, Philippines)
● Receptionist, Donia Labour Supply (2003–2006, Dubai, UAE)
● Merchandiser, SM Supermalls (2000–2001, Manila, Philippines)
Education
Northeastern Mindanao Colleges
Bachelor of Science in Commerce - Major in Management
Graduated FY 2001